- Dedicated phone number
Subscribe and obtain a local or toll-free number. Use for voice only or receive faxes to your email on the same number.
- No busy signals
Simultaneous call acceptance prevents callers from running into busy signals.
- Auto attendant
Create custom call scripts and schedule main greetings to play based on days and times (e.g., business hours, after hours).
- Artificial greetings
Record greetings by phone, upload audio files or type call scripts online to generate an artificial voice to read the greetings.
- Speech recognition
Enable callers to give voice responses. This also gives you hands-free capability in accessing voicemail messages.
- Custom extensions
Create mailbox extension numbers up to 9 digits in length.
- Menu options
Prompt callers to select from departments or persons (e.g., “1 for Sales, 2 for Support, 0 for a Receptionist…”).
- Music on hold
Specify a custom audio file for callers to hear when placed on hold and while being transferred.
- Directory assistance
Enable find by name and/or full listing. Exclude individual extensions from the directory.
- Find me / follow me
Set up routing schedules on each extension to forward calls through phone number sequences (e.g., office, cell, home).
- Universal voicemail
Personalize greetings on each mailbox extension and pick up messages over the phone or listen to them on the computer.
- Call screening
Prompt callers to announce themselves. Choose to accept the call or to send directly to voicemail.
- Incoming call identifier
Find out the menu option a caller selected when picking up the call. Prepare to put on your sales hat or customer service voice.
Place callers on hold and retrieve the call off of hold through simple key commands.
- Extension transferring
Transfer calls to other extensions or to external telephone numbers altogether.